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Additional
Services -
Services such as packing, appliance servicing, unpacking,
or stair carries that are needed due to either your request
or building regulations may result in additional charges.
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Advanced
Charges -
Charges for services performed by a third party at your
request. The charges for these services are paid for by
the mover and added to the charges on your Bill of Lading.
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Agent -
A local moving company authorized to act on behalf of a
larger, national company. |
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Appliance -
The cost of a complete disconnect of an appliance at the
originating residence and a reconnect of the appliance at
the new residence. Covered appliances include washers, dryers,
dishwashers, and refrigerators. Certain movers charge a
surcharge for this service while others simply charge the
amount of time the actual service takes. If a particular
mover does not perform this service or contracts with a
third party, the field is marked "NA". |
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Appliance Dolly -
Supplied by self-service movers to help you load and unload
large items like appliances and oversized furniture. |
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Assessed Value Coverage -
This specifies how much money per $1,000 of assessed value
you will need to pay to cover your household items to their
fully assessed value. Purchasing this protection requires
that a cash value be assigned to the items you will be moving.
If a deductible is applied, that value is stated next to
the cost-per-$1,000 figure. For example, 7.50/100 means
that the consumer must pay $7.50 per $1,000 of assessed
value to cover the load against loss, and the first $100
of damage is not covered. Some valuation policies are calculated
on a sliding scale, where the price per $1,000 of coverage
will vary depending upon the total amount of coverage. In
such cases, carriers are requested to quote valuation prices
based on $25,000 of coverage. Please note that most valuation
policies require that the entire load be covered, not just
specific items. Ask your carrier for terms. |
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| B |
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Bill of
Lading -
This is the contract between the mover and the customer.
It also acts as a receipt. It is important to understand
everything on the bill of lading before you sign it. |
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Binding/Non-Binding
Estimate -
- Binding: The mover quotes a flat price based upon
a given inventory. No matter how long the job takes,
the flat price is always paid. It is given only when
an onsite estimate is performed.
- Non-Binding: These estimates are based upon the movers'
previous experience of jobs similar to yours. As the
name suggests, these estimates are subject to change.
- Hourly Rates: Customers are charged by the hour per
man, per truck.
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Carrier
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This is the mover with whom you're working. |
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C.O.D.
- Cash on delivery -
This is when payment is required at the time of delivery.
Make sure to ask if your payment should be in cash, credit
or check. |
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Comments -
Any additional information about a listed company. |
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Cost of Move -
This addresses how much the specific move will cost, not
including the various extra charges and insurance. All cost
estimates are calculated based on information obtained from
the listed moving companies during a signup interview. Although
every effort is made to gather the most accurate information,
customers should be aware of the fact that many factors
affect the cost of a move. Make sure to ask about all of
the movers involved costs, including things like flights
of stairs, distance between your residence and the moving
van (some charge extra if your belongings are a significant
distance from the moving van). |
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| D |
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Depreciated
Value Coverage -
See Assessed Value Coverage. |
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Divider -
Many self-service movers will place commercial goods behind
your household possessions on the trailer. A divider is
installed between these separate shipments to keep them
secure. |
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Divider Installation -
This specifies how much extra it will cost a consumer to
have a divider (see definition) installed. |
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Expedited
Service -
This is an agreement to transport goods by a set date in
exchange for a higher rate. |
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Flight of Stairs -
This tells you the additional cost, if any, of a flight
of stairs either at the point of origin or the destination.
Please note that a third-floor walkup counts as two flights
since you are starting on the first floor. Serviceable elevators
(an elevator large enough to transport the household goods)
eliminate the need to pay this fee. |
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Freight-Service -
A low-cost alternative to a full-service move, freight-service
movers will move all of your household goods from your old
address to your new address but will deliver the items only
to the doorstep of your new home. Your items must all be
boxed in advance, and your individual pieces of furniture
will not be wrapped in blankets, as distinguished from full-service
movers. See also Self-Service Mover and Full-Service Mover.
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Full Replacement Value Coverage -
This specifies how much money per $1,000 of value, you will
need to pay to protect your household items for their full
replacement value. Full replacement value is the amount
of money it will cost to purchase a new replacement for
a damaged item, regardless of how old the damaged item was.
If a deductible is applied, that value is stated next to
the cost-per-$1,000 figure. For example, 7.50/100 means
that the consumer must pay $7.50 per $1,000 of declared
replacement value to cover the load against loss, and the
first $100 of damage is not covered.
Some valuation policies are calculated on a sliding scale,
where the price per $1,000 of coverage will vary depending
upon the total amount of coverage. In such cases, carriers
were requested to quote valuation prices based on $25,000
of coverage.
Please note that most valuation policies require that the
entire load be covered, not just specific items. Ask your
carrier for terms. |
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Full Service Mover -
The most common form of moving company, the full service
mover, will move all of your household goods from your old
address to your new address. The items are picked up from
every room in your old home and delivered to the appropriate
rooms in your new home. Individual pieces of furniture are
wrapped in blankets to protect them during shipment. Full
service movers will also provide, at additional cost, full
packing and unpacking services as well as appliance service
(see definition). See also Self-Service Mover and Full-Service
Mover. |
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Guaranteed
Pickup and Delivery Service -
A premium service whereby dates of service are guaranteed,
with the mover providing reimbursement for delays. This
type of service is often subject to minimum weight requirements.
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High Value
Article -
These are items in a shipment that are valued at more than
$100 per pound. |
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Inventory
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The detailed descriptive list of your household goods showing
the quantity and condition of each item. |
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Interstate Move -
Any move that crosses a state boundary, regardless of the
number of miles. Distinguished from a Local Move and Intrastate
Move. |
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Intrastate Move -
Any move which does not cross a state boundary, typically
over 40 miles. Distinguished from Local Move and Interstate
Move. |
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License -
Movers are required by law to obtain certifications necessary
to transport household goods within state boundaries (i.e.
local/intrastate) or across state lines (i.e. interstate).
The license numbers shown are used to identify the status
of the mover's operating authority and insurance coverage.
Individual states may require additional license information
based on the type of move performed. |
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Linehaul
Charges -
Basic method of billing for long distance service. Linehaul
charges are calculated by mileage and the weight of your
shipment. Linehaul charges may not include fees for charges
such as the ones noted in Additional charges. |
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Loading Ramp -
Provided by self-service movers to help you load your household
goods onto the trailer. |
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Local Move -
A move within a state, typically 40 miles or less. Distinguished
from an Intrastate Move and an Interstate Move. |
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Long Carry
Charge -
An additional charge incurred when articles must be carried
an excessive distance to the movers truck. |
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Local moving
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Local moving usually refers to moves of less than 100 miles
within the same state. This type of move is based on hourly
rates and is regulated by the states DOT (Department of
Transportation) or other regulatory body. |
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Moving Company -
A Moving Company is the business offering your move program
and that is in charge of transporting your belongings. |
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Order for
Service -
The authorizing document allowing movers to move your goods.
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Order Number
Also known as the Bill of Lading. -
It's the number used to identify and track your shipment.
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| P |
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Price -
This tells you how much the specific move will cost, not
including the various extra charges and insurance. All cost
estimates are calculated based on information obtained from
the listed moving companies during a signup interview. Although
every effort is made to gather the most accurate information,
customers should be aware of the fact that many factors
affect the cost of a move. |
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Packing Service -
Many full-service movers provide customers the option of
having all of their possessions packed before the move and
later unpacked at the destination. |
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Peak Season
Rates -
A premium rate that is charged at certain times of the year.
This rate is generally applied in the summer months. |
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Phone -
Usually the phone number for the sales department of each
listed mover. |
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Piano -
This specifies the additional cost to move a single 42-inch
piano as part of the total household. This is not the cost
to move the piano if that is the only item being moved.
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Pickup
and Delivery Charges -
This is an additional charge that is applied when you have
to transport your shipment between the Storage in Transit
warehouse and your residence. |
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Self-Service Mover -
Companies in this category will provide a trailer for you
at your old home. You load the trailer yourself and the
company returns to move the trailer to your new destination.
You then unload the trailer yourself and call the mover
to remove the empty trailer. This type of move is becoming
increasingly popular with consumers because it saves money
in two ways. First, you do not pay for any of the loading/unloading
labor. Second, the self-service mover will often load commercial
goods on the trailer behind your household goods, to help
defer the cost of the total shipment. See also Full-Service
Mover and Freight-Service. |
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Services Provided - (used with Auto Movers)
Auto shippers are able to transport a variety of vehicles.
The following service types are used to demonstrate services
offered by each auto shipper:
- Auto Shipping: The moving company primarily
transports automobiles.
- Motorcycle Shipping: The moving company primarily
transports motorcycles or vehicles of similar size.
- International Auto Shipping: The moving company
offers overseas auto shipping services.
- International Motorcycle Shipping: The moving
company offers overseas motorcycle shipping services.
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Shuttle
Service -
Occurs when a smaller vehicle is used to haul goods to a
location that is not accessible to large moving trailers.
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Stair-Carry
Charge -
An extra charge for carrying items up or down flights of
stairs. |
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Standard Coverage -
Movers, by law, are required to provide a minimum amount
of free coverage. This number, typically 60 cents, refers
to the amount of money you will receive per pound of damaged
goods. This coverage is a bare minimum and should not be
relied upon to cover you for any significant damage. For
example, if you have a priceless vase which weighs two pounds,
you would only be entitled to $1.20 of compensation if the
vase is damaged in transit. |
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Storage-In-Transit
(SIT) -
Temporary warehousing of your goods pending further transportation
or transportation to your new home if it isn't ready for
occupancy. You may not exceed a total of 180 days of storage,
and you are responsible for the added SIT charges as well
as the warehouse handling and final delivery charges. |
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Transport Type: (used with Self-Service Movers) -
Moving companies may transport your household goods using
a variety of transport methods. Each transport type possess
unique benefits:
- Truck: The moving company will deliver a
unibody truck to your home. The truck will remain at
your residence until you have completed loading it and
request pick-up from the moving company.
- Trailer: The moving company will deliver just
the trailer section of the truck to your home. The trailer
will remain at your residence until you have completed
loading it and request pick-up from the moving company.
- Truck & Trailer: The moving company will deliver
an entire truck (both cab and trailer) to your home.
The truck and trailer will remain at your residence
until you have completed loading it and request pick-up
from the moving company.
- Mobile Container: The moving company will deliver
large storage containers or units to your home. The
storage containers will remain at your residence until
you have completed loading them and request pick-up
from the moving company.
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Valuation -
Valuation is not insurance. Valuation offered by your moving
company is a tariff level of carrier liability based on
the weight of your goods. Valuation covers your property
by assessing value in three different ways explained above
(Assessed Value Coverage, Full Replacement Value Coverage
& Standard Coverage). In a nutshell, Valuation is an amount
that reflects "what your goods are worth."
Valuation only covers your goods for damage or loss if you
can prove negligence on the part of the carrier. IT DOES
NOT cover any loss or damage due to Acts of God, (high winds,
earthquakes, tornadoes, hurricanes) riots, strikes, civil
commotion, etc. and all claims are settled by employees
of the carrier that damaged your goods. The valuation charge
compensates the mover for assuming a greater degree of liability
than that provided for in the base transportation charges.
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| W |
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Warehouse
Handling -
An additional charge applicable each time SIT service is
provided. This charge compensates the mover for the physical
placement and removal of items within the warehouse. |
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